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70+ Years of Expertise
Jean Duncan Customs Brokers
With more than 70+ years of experience in customs clearance, classification, and entry process, Jean Duncan Customs Brokers is a trusted name in Atlanta, GA. Our expertise in navigating complex trade regulations and procedures has helped countless businesses succeed in international trade. Choose Jean Duncan Customs Brokers for reliable and efficient customs solutions that will help your business thrive.
About
Mrs. Jean Duncan had been working for the Don Winters Co. in 1973 (who was only the second broker in Atlanta) when Mr. Winters suddenly passed away and the business closed. She continued dealing with all her former clients and founded Jean D. Duncan Customs Brokers in 1974. Those few customers became word of mouth advertisers for the company, and Jean D. Duncan Customs Brokers has since experienced phenomenal growth in our nearly forty-year history. We have received client recommendations from the furthest corners of the globe, including some rather unusual ones- a small Indian grocery in Mumbai, and a Japanese freight forwarding consortium.
The brokers at Jean D. Duncan have over 70 years of experience, and pride themselves on the quality of their services and dedication to detail. Our brokers transmitted the first ABI (Automated Broker Interface) entry in the Port of Atlanta, and this required state-of-the-art electronics capability. We have always stayed on the cutting edge of technology in order to better serve you.
Jean Duncan Import
At Jean Duncan Customs Brokers, we offer a comprehensive range of import services in Atlanta, GA to help businesses seamlessly navigate the complexities of international trade. Our expert team is equipped to handle all aspects of the import process, including documentation, customs clearance, and shipping logistics. We work closely with our clients to understand their unique needs and create customized solutions that meet their specific requirements.
Our import services include the classification and valuation of goods, preparation of shipping documents, compliance with regulatory requirements, coordination of international shipping logistics, and management of customs clearance procedures. With years of experience in the industry, we have the knowledge and expertise to guide our clients through the entire import process, from start to finish.
We have excellent relationships with other service providers for special situations. We are a solutions-based Customs broker that consistently provides the highest level of customer service and communication to our clients – and that is very uncommon in this industry. Many of our clients are new importers or those who are seeking better service for their needs. For more information about our services, contact Jean D. Duncan Customs Brokers, Inc. today.
To those who would contact us for outport services: we are not freight forwarders, and will never solicit your client under any circumstances. When we require the services of an outport broker, we attempt to contact fellow members of the National Customs Brokers and Freight Forwarders Association of America.
WHY CHOOSE US
Choose us as your customs broker for reliable and efficient customs solutions backed by years of experience and expertise in navigating complex trade regulations and procedures. With our help, your business can succeed in international trade.
Customers reviews
What people say
Suzanne Pritz2023-03-16Thank you to Ellen for making our experience so good for flying our Bernese from LHR to JFK. From landing at 2pm he was cleared and with my in-laws at 3.30pm. Completed all the paperwork a week before he flew and all was handled very professionally at the time. Would recommend 100% Thank you
Dwight Marshall2022-06-17Ellen at Jean D Duncan was awesome helping us get our dog from France to the USA. She explained everything and answered all my questions in a timely manner. Thank You !!!!!
Dustin Miller2022-03-26Ellen and Jean are the absolute best! I have lived abroad the last four years, and due to employment issues there was forced to return to the states. Chewy, my Lhasa Apso needed to return to USA after living with me in South Africa since 2017. No pup left behind! Ellen and company were on the ball and got things done this side with ease and efficiency. I would HIGHLY RECOMMEND this broker if you are in a similar situation. I received an email telling me the agent in South Africa dropped the ball when it came to forwarding documents to Jean , and i got them the documents myself via email. They then pre cleared Chewy through customs and all that was left was for me to arrive at Atlanta Hartsfield airport, sign documents, and fetch my best friend of 10 years! Thank you Jean Duncan! A successful family reunion thanks to you! Soon my girlfriend will join us here in the sunshine state and we will be complete again.
Merlin N2022-02-17If you are importing a dog, do yourself a favor and allow these folks to handle processing. Ellen answered my ignorant questions and coached me through pickup.
Scott Shanley2022-01-31They are great to deal with. Recommend anyone importing dogs through customs, these guys are great.
Cassandra Wagner2021-12-16I used this broker to import two puppies traveling from the Netherlands to the USA and I am beyond impressed!!! I HIGHLY recommend this company to anyone looking to import a pet into the USA. I had a bad experience doing this previously and was very nervous about importing again but Ellen and her team reassured me every step of the way and had everything organized and completed to make it all seamless. The communication was absolutely outstanding and the kindness and professionalism of Ellen and Dori is unmatched. If you are looking for a broker look no further! We were thrilled with their service!
Charles Smith2021-09-29I have used Jean Duncan Customs Brokers to handle importing of three cats from Poland and Belgium. Ellen Chance was my broker for each of these cases. Ellen was very professional and made sure that everything was handled properly so there were no issues when I picked up the cats from the airport. I definitely recommend Jean Duncan Customs Brokers and Ellen Chance.
A2021-09-12I cannot thank the team at Jean & Duncan enough for their support in acting as a broker for customs clearance into the USA for my pet. They were extremely professional, kind and helpful throughout the process. Their services allowed me to land in the US and not worry about any kind of paperwork nonsense with customs. Thank you both for making our trip as stress-free as possible. They’re absolute legends. :-)