Jean D. Duncan Customs Brokers has served Georgia and the International community for over 30 years, but not without the assistance of many other businesses that have the same high standards of quality and customer service.

To those who would contact us for outport services, we are not freight forwarders, and will never solicit your client under any circumstances. When we require the services of an outport broker, we attempt to contract fellow members of the National Customs Brokers and Freight Forwarders Association of  America.

Jean D. Duncan Customs Brokers has always been at the forefront in harnessing computer technology to speed up processing of entries, and transmitted the first Electronic ABI Entry in the port of Atlanta. Our size enables us to act swiftly in response to the changing needs of our clients. One of the most important partnerships we have is with SmartBorder, an internet-based ABI Software company, with the most responsive customer service program of any software company we have ever dealt with, bar none. SmartBorder has Import, Export and Cargo Manifest modules, plus many other important features including file back-up every 15 minutes, tariff updates nightly, and continuous online communication with US Customs. All of these features are handled completely in the background, so our company can attend to business instead of attending to computers.